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User satisfaction through improvements of the sports information system in the Autonomous Province of Vojvodina
IT Department, Technical Faculty “Mihajlo Pupin”, University of Novi Sad , Novi Sad , Serbia
Editor: Danilo Radanović
Published: 07.09.2025.
Volume 17, Issue 2 (2025)
pp. 99-103;
Abstract
This study examines user satisfaction with the upgraded eSavezi sports information system of the Provincial Secretariat for Sports and Youth, Autonomous Province of Vojvodina (APV). The 2024–2025 upgrade introduced advanced search, multi-format data export, faster processing, expanded cloud storage, a universal cost management module, standardized financial planning, program consolidation, and centralized document upload. A cross-sectional survey was conducted from May 5–20, 2025, with 257 provincial sports association administrators (~12% coverage). Data were collected via an online five-point Likert scale questionnaire and analyzed using IBM SPSS Statistics.Results indicate high satisfaction with all features, particularly data export, storage capacity, and administrator support. All eight hypotheses were confirmed, demonstrating the system’s contribution to operational efficiency, transparency, and digital transformation in sports administration.
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